Type of stay and services rendered
Booking for Friday and Saturday nights, the package will be half board with dinner, entry to the wellness center on the afternoon of arrival and the morning of departure. Will be intended and debited as extra services: table wine, drinks at the bar and any massages.
Booking for Sunday nights to Thursday the package will be with bed and breakfast. You can book entrances to the spa or the afternoon of arrival from 16:00 to 18:00 or the following morning from 10:30 to 12:30 at a cost of € 25.00 per person.
In particular periods such as eg bridges and holidays will be structured packages that will replace the packages mentioned above.
We are happy to welcome guests over 12 years
Management of the deposits
The reservation can be canceled without penalty 2 days before the day of arrival. The cancellation must be made by text message number 335 6397841 or by e-mail to: firstname.lastname@example.org. With the bank transfer method in case of cancellation, the amount will not be refundable but can be recovered with another stay within 6 months from the date of cancellation.
In accordance with article 1386 of the civil code we remind you that, in case of cancellation with less than 48 hours notice, the full amount of the deposit paid to the reservation will be retained.
We remind you that we do not accept people without identity documents
The valid identity documents at our reception are:
For people of Italian nationality
– Identity card
– Driving license (only if present the residence address)
For foreigners who are part of the European Union
– Identity card
For foreigners who are not part of the European Union
NB: As in all tourist facilities – hotel guests are not accepted under the age of 18 (eighteen) years already completed if not authorized in writing by those who have the patria podestà or accompanied by the family during the stay. In any case, guests under 18 must be provided with an identity document (birth certificate, certificate of identity, etc.)
What time can I arrive?
The arrival (check-in) in the structure and in the room is scheduled from 15:00 onwards. We advise our customers that even if you book, given the uniqueness of our rooms, you may experience a few minutes of waiting on the delivery of the key upon arrival. This is a drawback, however, due to a more careful management to improve the quality of the service we offer. Early check-in can only be done upon request and subject to availability. Upon confirmation in case of availability, any economic conditions will be communicated.
What time should I leave the room?
The departure (check-out) is always scheduled before 13:00 except for the Sunday which will be before 14:00. Any late check-out can be done only on request and depending on the availability of the structure. Upon confirmation in case of availability, any economic conditions will be communicated.
Small dogs are accepted only in the Caravans rooms or in the Trebuki room. Not in the SPA and not in the restaurant. Dogs must always be kept on a leash and accompanied for their needs (for which the appropriate tools must be used).